Metro Home Appliance Frequently Asked Questions (FAQs)

General Information

Q1: What is Metro Home Appliance?
A1: Metro Home Appliance is a leading provider of high-quality home appliances, offering innovative products designed to enhance your daily life. Our range includes kitchen appliances, climate control solutions, and more.

Q2: Where can I purchase Metro Home Appliance products?
A2: Metro Home Appliance products are available at our authorized retailers, our official online store, and various e-commerce platforms. Visit our Store Locator page to find a retailer near you.

Product Information

Q3: What types of products does Metro Home Appliance offer?
A3: Metro Home Appliance offers a wide range of products, including built-in ovens, gas and electric stoves, washing machines, air conditioners, water dispensers, and more.

Q4: Are Metro Home Appliance products energy efficient?
A4: Yes, many of our products are designed with energy efficiency in mind, helping you save on utility bills while reducing your environmental footprint.

Warranty and Support

Q5: Do Metro Home Appliance products come with a warranty?
A5: Yes, all Metro Home Appliance products come with a manufacturer’s warranty. The warranty period varies by product. Please refer to the product manual or our Warranty Information page for more details.

Q6: How do I register my Metro Home Appliance product for warranty?
A6: You can register your product online through our Product Registration page. This ensures you receive timely updates and support for your appliance.

Q7: What should I do if my Metro Home Appliance product needs repair?
A7: If your appliance needs repair, please contact our customer service team at or visit our Service Centers page to find an authorized service center near you.

Installation and Usage

Q8: Can I install Metro Home Appliance products myself, or do I need professional installation?
A8: While some Metro Home Appliance products can be installed by the user, we recommend professional installation for certain products to ensure optimal performance and safety. Refer to the product manual or contact our support team for guidance.

Q9: Where can I find user manuals for Metro Home Appliance products?
A9: User manuals for all Metro Home Appliance products are available for download on our User Manuals page. Simply select your product to access the manual.

Returns and Exchanges

Q10: What is Metro Home Appliance’s return policy?
A10: Metro Home Appliance offers a return policy for products purchased directly from our factory. If you encounter any issues, please contact our helpline or visit the factory for assistance.

Q11: How do I initiate a return or exchange?
A11: To initiate a return or exchange, please contact our customer service team at with your order details. They will guide you through the process.